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We will start collecting data from participants once they’ve downloaded the app. TrueMotion will send two text reminders to participants enrolled to remind them to download the app. We recommend making sure participants know to keep their phone with them while they’re driving so the app can collect trip data. If the participant uninstalls the app or is unenrolled through W2H, we will stop collecting data from them.
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If a participant is unenrolled and you’d like to re-enroll them, updating the status in W2H will NOT start the process to receive app data again. Will need to coordinate with TrueMotion team in order to set up the linkage again so W2H starts receiving data. |