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Way to Health (W2H) is a cloud-based platform that blends behavioral science with scaleable scalable digital technology. To learn more, please visit our website at https://www.waytohealth.org/.

STEP 1: Is W2H the right resource for your project?

If you are interested in using W2H, but still have some questions, feel free to please contact our team at waytohealth@pennmedicine.upenn.edu. We like to have have these conversations upfront to make sure that W2H is a good fit and to also understand what other things (integrations to devices, Epic etc. etc.) you might have in mind. If you have worked with us before, feel free to drop a note to that person and just to make sure it doesn't fall through the cracks, please also CC the email address above.

STEP 2: I'm ready to get started

If you are submitting a grant proposal or already have funding secured, you can Request a Quote for servicesOnce we've had a conversation with you and confirmed that we can indeed support the program you have in mind, please visit our website and send in a Quote Request. You can expect your quote in 1-2 weeks, however if expediting is necessary. If you need it sooner, , please specify in your submissionthat in the form and we'll do our best to accommodate it. You may also wish to submit some information about W2H to the funder. Please feel free to use content from this document in your funding application: W2H Structure.docx. This information continues to evolve and we will update the document the best that we can.

STEP 3: I have a W2H quote and funding secured: What's next?

Contact us

• Let us know that your project has been funded and that you are ready to get started by sending an email to waytohealth@pennmedicine.upenn.edu.
• Send us the most updated study protocol since notice of award. We will likely have some feedback. Please note: if the protocol changes after any kind of build has started, additional costs will be incurred.
• Schedule an introductory meeting with our team so you can get to know the analyst assigned to you.
  
  • STEP 3a: If you are a university or health system outside of University of Pennsylvania/Penn Medicine
    
    1. Please recognize there are overheads involved.
    2. If additional security reviews or integrations are required,
  you will need to sign a master subscription agreement and service order
  • 1. there might be additional costs, assuming we haven't talked about them before.
    2. Legal agreements can take time. We prefer and almost require, the use of our standard legal documents which you can access here.
• Provide updated financial information to get your account setup by completing this Project Intake Form Financial Details Form so that we can figure out how and where to send invoices e.

Submit regulatory documentation

Research studies

• Include If relevant, include W2H IRB Documentation in your IRB Submission. https://www.waytohealth.org/irbdocs.
• Register your study on www.clinicaltrials.gov. This is essential. We have no way to monitor this so please do so.

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Clinical pilots and deployments at Penn Medicine

• If you are using a text-based intervention, please follow the guidance provided here. 

Preparing for your W2H build

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Your implementation lead will go over the details of your protocol and help you develop a unique enrollment flow and arm schedules based on your design. These templates will guide you in building the enrollment flow and each arm of your intervention:

• Mapping Out Enrollment
• Mapping Out Arm Schedules

Ordering devices

If your intervention is leveraging any devices from our ecosystem, you should plan on ordering those directly through the device vendor. For a list of connected devices, visit our website: https://www.waytohealth.org/integrations. Some discounts may apply for Penn researchers. Contact the W2H team to ask about negotiated rates with our preferred vendors, please follow the guidance provided here. 

Ordering devices

We have a variety of devices we have integrations built to already such as Fitbit, Omron BP cuffs, Withings Weight Scales, medication adherence devices and many more. Website constraints prevent us from displaying them all. Please tell us during the initial contact what devices you have in mind and we can guide you appropriately.  Some device vendors have preferred rates for research and we can guide you as well. To be clear, vendor policies change so we cannot guarantee those.

Building and testing

Building on the platform

Once you have clearly mapped out your enrollment and arm schedules, your implementation lead will work with you on building the intervention in W2H. Each project is unique, so the time to build may vary based on the interventions complexity of the intervention(s). A typical build timeline looks like this:

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