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If you are interested in using W2H, but still have some questions, please contact our team at waytohealth@pennmedicine.upenn.edu.
We like to have have these conversations upfront to make sure that W2H is a good fit and to also understand what other things (integrations to devices, Epic etc. etc.) you might have in mind. If you have worked with us before, feel free to drop a note to that person and just to make sure it doesn't fall through the cracks, please also CC the email address above.
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Let us know that your project has been funded and that you are ready to get started by sending an email to waytohealth@pennmedicine.upenn.edu.
Send us the most updated study protocol since notice of award. We will likely have some feedback. Please note: if the protocol changes after any kind of build has started, additional costs will be incurred.
Schedule an introductory meeting with our team so you can get to know the analyst assigned to you.
STEP 3a: If you are a university or health system OUTSIDE of University of Pennsylvania/Penn Medicine
Please recognize there are overheads involved.
If additional security reviews or integrations are required, there might be additional costs, assuming we haven't talked about them before.
Legal agreements can take time. We prefer and almost require, the use of our standard legal documents which you can access here.
Provide updated financial information to get your account setup by completing this Financial Details Form giving us some basic information such as BEN/AU number/BA person and email so that we can figure out how and where to send invoices eto. We’ll provide a form shortly to use so we can standardize that.
STEP 4: Submit regulatory documentation
Research studies
If relevant, include W2H IRB Documentation in your IRB Submission.
Register your study on www.clinicaltrials.gov. This is essential. We have no way to monitor this so please do so.
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If you are using a text-based intervention, please follow the guidance provided here.
STEP 5: Preparing for your W2H build
While you are preparing your submission to the IRB, you may find that you need additional guidance on exactly how your protocol will translate into the platform. For example: How will you enroll participants? What surveys will you be sending out and when? What devices will be collecting data?
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We have a variety of devices we have integrations built to already such as Fitbit, Omron BP cuffs, Withings Weight Scales, medication adherence devices and many more. Website constraints prevent us from displaying them all. Please tell us during the initial contact what devices you have in mind and we can guide you appropriately. Some device vendors have preferred rates for research and we can guide you as well. To be clear, vendor policies change so we cannot guarantee those.
STEP 6: Building and testing
Building on the platform
Once you have clearly mapped out your enrollment and arm schedules, your implementation lead will work with you on building the intervention in W2H. Each project is unique, so the time to build may vary based on the complexity of the intervention(s). A typical build timeline looks like this:
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The W2H User Guide is a great resource for teams, however, it does not include information on how your unique intervention will work. It is highly recommended that you create detailed documentation on how to enroll patients, how to set up devices for participants, how to approve transactions, etc.
STEP 7: Launching your study
Once you have completed all necessary tests, and have confirmed W2H is working as expected, you are almost ready to enroll your first participant! Simply ask your implementation lead to clear out the test participant data and reset your study.
After enrolling your first participant, you will officially be in study maintenance mode. Moving forward you can direct how-to questions and troubleshooting directly to our Help Desk: support.waytohealth.org or sending an email to support@ w2hsupport@pennmedicine.upenn.edu