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Who sent what?
Change to survey links to improve SMS deliverability
Tabs added to the advanced configuration page
New enrollment logic action: Mark participant as declined or unenrolled
Survey and conversation form display updates
Platform-Wide Updates
Who sent what?
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We sent a prior email informing you about certain that some wireless providers have begun blocking text messages with survey links from W2H. Changing We discovered that changing the formatting of survey links from the shortened version to the long version can increase deliverability. Contact , so we’ve implemented that as an option on variable configuration. If your project is experiencing deliverability issues due to carrier violations, contact your implementation lead if you would like to update your the build with long survey links.
Tabs added to advanced configuration page
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New enrollment logic action: Mark participant as declined or unenrolled
During enrollment, based on any logic, you can now set up an automated action to mark a participant as declined . This can now be done automatically and can help you better manage your enrollment.
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or unenrolled. Previously you could only mark participants as ineligible so this gives you more flexibility with tracking enrollment drop-off.
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Survey and conversation form display updates
Check out our survey and conversation editors! We updated the forms with new colors and drop down menus.
Study Specific
Hey PUSH! We added access groups to the transactions report in W2H to make your payment reconciliation a little easier!
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