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| Info |
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At 4:50am each morning, W2H sends a list of all new participants in active statuses with ClinCard token numbers to the Greenphire ClinCard system. ClinCard sends W2H a successful registration acknowledgement back to W2H and they are then marked as registered. If the token number is invalid, a software alert will generate in W2H. |
| Note |
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If you accidentally create a record in the ClinCard portal first, you will need to submit a ticket to Greenphire to have it removed. After the record has been removed from the ClinCard portal, wait a day for W2H to send the registration file to register the participant. |
Approving Transactions and Managing Payments
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