Highlights (7.2)
Who sent what?
Change to survey links to improve SMS deliverability
Tabs added to the advanced configuration page
New enrollment logic action: Mark participant as declined or unenrolled
Platform-Wide Updates
Who sent what?
The SMS inbox will now show which of your team members sent which messages. You will be able to see who sent messages manually and which messages are system generated.
Change to survey links to improve deliverability
We sent a prior email informing you that some wireless providers have begun blocking text messages with survey links from W2H. We discovered that changing the formatting of survey links from the shortened version to the long version can increase deliverability, so we’ve implemented that as an option on variable configuration. If your project is experiencing deliverability issues due to carrier violations, contact your implementation lead to update the build with long survey links.
Tabs added to advanced configuration page
Vertical tabs have been added to the advanced configuration page under Manage Study>Settings. This page has A LOT of setting configuration sections on it, so we added some tabs to make navigating this page a little easier.
New enrollment logic action: Mark participant as declined or unenrolled
During enrollment, you can now set up an automated action to mark a participant as declined or unenrolled. Previously you could only mark participants as ineligible so this gives you more flexibility with tracking enrollment drop-off.
Study Specific
Hey PUSH! We added access groups to the transactions report in W2H to make your payment reconciliation a little easier!
Behind the Scenes
Updates to our survey tool through an upgrade of surveyjs
We updated emails sent during enrollment (including contact verification)to come from the study's email instead of the W2H email.
Store Variable Params in variable history ledger
We are prepping the code in the background for custom incident types