"Hi, Way to Health!"
"Hi, valued customer, thank you for using W2H, are you loving this new conversations feature?"
"Yes, it is awesome" "No, I still have some questions"
"Happy to hear it!" "We're here to help"
*Note: Project managers will be the ONLY users who can access the messaging tab under manage study. You will also need to contact your W2H liaison to update your study's phone number configuration before you can use conversations.