The following documentation explains how to build to surveys in Qualtrics.  You will create surveys for the following,

 Please note: All surveys built in Qualtrics cannot contain any form of PHI (DOB, email address, home address, social security number, etc)! Most of this information can be collected directly in Way to Health.

(star) Don't have a Qualtrics account? Put in a JIRA 'Help' ticket and the WTH Ops team will create one for you! 

  1. Log in to your Way to Health account.  

  2. If this is your first time adding a survey into Way to Health, you will need to configure your Qualtrics Credentials.  Way to Health will prompt you to enter your Qualtrics username, password, and token. Click 'Update'.



    1. (warning)Don't know how to find your Qualtrics token? Follow these steps:
        1. Log into your Qualtrics account at https://login.qualtrics.com/ControlPanel/

        2. Navigate to 'Account Settings', then 'Qualtrics IDs'.  You will then see a long string of numbers and letters where the blue box is located.  Copy and paste this token directly back into WTH. 


  3. Qualtrics already enabled? You should see your Qualtrics username on the surveys page. From here, you have two options:
    1. Create a new survey
    2. Import an existing survey 


If your Qualtrics username or token are changed, you MUST update your credentials on both production and staging!


Create a New Survey

  1. Click the +Create Survey button and name the new survey.

  2. Way to Health will reroute to Qualtrics.  If you are not yet logged in, enter your Qualtrics credentials.



  3. Once logged in, Qualtrics will take you directly to your new survey, e.g. 'Testing 123'.  You should see the survey name at the top of the survey. 



  4. You are now ready to build your survey! Click the arrow on the 'Default Block' to start adding questions.



  5. Click 'Create a New Question' to add your first question. 
  6. Qualtrics defaults to multiple choice questions, however this can be changed by selecting the drop down menu under 'Change Question Type'. 

    1. (warning)Way to Health only supports Static Content and Standard Questions! 


Compatible Question Types:

 

9. For every question in your survey, you can select if you want to request or force a response from a participant. This is called Validation.

10. In order for your study's data analysis team to analyze the survey responses, you will need to recode values for reach response.  This will assign a number to each question's response choices.  

11. Renumber your question so that is unique and easily identifiable for your team.  

12. You have the ability to only show a question if a participant answers another question in a particular way. The first question acts as a prompt or primary question while the hidden question while act as a follow up question that will only be shown to a participant if they answer the primary question with a designated response.  This is called Display Logic


13. Similarly to display logic is Skip Logic.  This is used to skip over selected questions when a participant answers in a certain way.  It is set up in the same way as display logic.

                               

 

14. If you have sets of questions that you would like to group together, you can add a new block.  This will separate the questions by pages and allow you to rename the block. 

15. Prior to launching your survey, be sure that you are not collecting patient identifiers.  All of this information is captured in the Way to Health profile so there is no need to store it in Qualtrics.  This includes: 


16. Once your survey is complete, it is a good idea to test it out as a participant would see it.   This is particularly crucial if your survey utilizes a lot of display or skip logic. Be sure to test all scenarios.  Click the magnifying glass in the top menu to preview survey in a separate tab.  

 

17. In order to see the numerically coded values for each question readily, you will want to have a Data Dictionary for each survey.  You can download the Data Dictionary from the 'Tools' menu in the survey.



18. Collaborate survey with all team members 

20. After building, testing, and collaborating your surveys.  You are ready to import them into Way to Health! Click the 'Import' button. 

21. Qualtrics will reroute to Way to Health's survey page.  You should now see the survey you built in Qualtrics listed.  The survey is ready to be built into enrollment (How to build the enrollment process) or as an arm encounter (Survey Event and Office Visit Event). 

Import an Existing Survey

  1. Have a survey that you already built directly in Qualtrics that you want to import? Not a problem! Click the 'Import Survey' button.

     

  2. Way to Health will prompt you to name the survey and will display a dropdown of all existing Qualtrics surveys linked to your account.  Select the appropriate survey and click 'Add'.


  3. Your newly imported survey will now display on the Surveys page. The survey is ready to be built into enrollment (How to build the enrollment process) or as an arm encounter (Survey Event and Office Visit Event). 

(lightbulb) Need to update a survey after project launch? See Adding & Updating Surveys in Way to Health for help!