Blog from May, 2018

May 25, 2018

Highlights

  • Heads Up: Incident Configurations are changing
  • Harder, Better, Faster, Stronger: Text and IVR messaging at lightning speed
  • Immediately, Daily, Weekly Digest
  • 24 Hour Magic: Now your participants can burn the midnight oil and receive messaging around the clock
  • Let Me Upgrade U: Participant profile gets a facelift
  • Hiding in Plain Sight 

Platform-Wide Updates

Heads Up: Incident Configurations are changing

Incident notification settings are now a study-wide instead of individual. You have the ability to pick the frequency and method of receiving incidents by role. We have created a new "personnel" that allows you to edit and create notification groups for all users in your study. 


Harder, Better, Faster, Stronger  

We got rid of the wait. Way to Health can now send texts and voice calls almost instantaneously. Participants will now receive text messages within 30 seconds. 


24 Hour Magic

For those clinical teams that want to capture messaging and send responses at all times, you can now build special logic for overnight and allow for participants to receive logic messaging 24/7.


Daily Digest

A Daily Digest highlighting the amount of incidents you received for the previous day will be delivered to your email each morning.  The weekly digest will be delivered on Fridays at 8am and provide a summary of incidents for that previous week. 


Let Me Upgrade U 

Sometimes Way to Health wants to feel pretty too! So we have made updates to the participant profile by adding some sweet icons.

 

Hiding in Plain Sight 

Want to update your enrollment? You now have the ability to disable enrollment steps, but we want to make sure you can keep track of all of the changes you have made. When a participant has completed an enrollment step and the step is later disabled, it will no longer disappear from their profile. You will be able to view the enrollment step and it will be marked as disabled. 

 



Behind the Scenes

Switch the beanstalk to use illuminate/queue

This basically means that we have switched to a new framework that provide queue wrapper libraries that will make our developer's lives easier, and let us run worker queues more safely.