Highlights
- No more waiting for the perfect day: Schedule participant start dates in the future
- Cleaning out your inbox never felt so good
- Send messaging and notifications to specific users rather than by user role
- Never authorize the same device twice
- Keep your patients hydrated with our most recent device integration
Platform-wide updates
Scheduled Start Dates
Do you have a protocol that involves scheduling participants on a specific day? Forget about setting reminders, you can now schedule ahead! You'll see new options available on the Arm setup for Manual Start, Auto Start, and Scheduled Start.
Working with Penn Medicine patients? You can also pair this feature with our discharge finder to schedule a start date based on discharge date! A how-to guide will be available next week.
Inbox
Many projects rely on the inbox view to review text messaging interactions with participants. We've gotten rid of all the pesky extras in the view (like daily device uploads), and cleaned it out so all you see is text messaging conversations.
Send feedback and staff messages to specific users
Feedback and staff messages could always be configured to send to user roles (e.g. Research Coordinators and Project Managers). Now you can select specific users. You'll see all users associated with your project in the drop-down list on the Feedback screen when sending a message.
Updates to device authorization
If you use any of our integrated devices (e.g. Fitbit pedometer, Nokia wireless scale) that require an authorization step, you can be rest assured you won't accidentally authorize the wrong device. This is particularly important if you are working on the same laptop or tablet when enrolling and authorizing devices for multiple participants. The new feature automatically removes saved credentials from the last authorization.
New profile field available to send in feedback messaging
When you are sending a message to a participant, you can now include information stored on the participant profile in the Additional Info field. This means you can use this field to store a specific type of data such as medication names. Then you can populate feedback messaging for each participant with a tailored message such as "Hi John, it's time to take your water pill."
The variable is available under feedback messages as PROFILE_ADDITIONAL_INFO.
New "Resources" dashboard card for Participant Portal
Use the new Resources dashboard card to add custom text, PDF files, images and links. For a full list of standard dashboard options, check out the Participant Portal Template.
Add more information to incidents when participants text outside of scheduled events
If you want to receive a notification when participants text outside of schedule text events, you can update the device configuration with a custom message. Now you can also add the participant's first name, last initial and a direct link to their inbox.
Ability to silence feedback messages without pausing all logic
Via the participant profile, you can set logic preferences (previously named feedback preferences) to Active, Paused, Disabled and Silence Messages. The Silence Messages options is new and allows you to stop sending feedback messages, while still allowing other logic (such as awarding points or adding money to the virtual account) to process. A detailed explanation of each option is available in-platform.
New Qualtrics Data Dictionary report
The new Qualtrics Data Dictionary report includes mapping of survey questions to the question codes (viewable as column headers in reports), and decoded responses (e.g. 1 = Yes, 2 = No).
Faster loading time of Manage Participants page
Using the averager to define "days" for sleep data
We've add a new sum column to the average device which will allow you to view the sum of sleep periods between two days. This is important since most of us fall asleep in one day and wake up in the next!
This feature is only needed if you are creating logic off of sleep data, not if you are passively collecting it as a secondary outcome.
Clarity on Support Partner status
We've added some helpful text to give you guidance on the status of a participant's support partner. These statuses can be found in the Support Partner section of the participant's profile.
New Device Integrations
Way to Health is now fully integrated with HidrateSpark's smart water bottle. This water bottle helps patients track fluid intake.
Behind-the-Scenes
Way to Health is getting a makeover! Our team of designers and engineers are working their magic to deliver you a new and improved Way to Health experience. Stay tuned for the full release in September!
Project-Specific updates
- A custom dashboard card was developed for the U-REAACT study
- Custom changes were made to the EMPOWER study's Adherence Snapshot to help them better track out of range weights for their participants.