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First Name
Last Name
Street Address
Street Address 2
City
State
Postal Code
Date of Birth
Email address (virtual ClinCard only)
Pairing a ClinCard to a Participant Record
Once your W2H study is paired with your study’s Clincard account, you will see a new field available in the profile through the admin portal (http://app.waytohealth.org) called ClinCard Number as well as a Virtual card toggle. This is not accessible to the participant via participant facing enrollment or the participant dashboard. After a participant account has been created, the research team can access the participant record > , navigate to the profile tab and enter in the 8 digit token number that is shown through the window of the ClinCard envelope you receive from Penn Finance. For virtual cards, leave the 8 digit token number blank and toggle the Virtual card to ON.
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At 4:50am each morning, W2H sends a list of all new participants in active statuses with ClinCard token numbers OR virtual toggled on to the Greenphire ClinCard system. ClinCard sends W2H a successful registration acknowledgement back to W2H and they are then marked as registered. If the token number is invalid, a software alert will generate in W2H. |
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