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Frequently Asked Questions (FAQs)
Study Design and Planning
Study Management
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Participant Statuses
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Triage View
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Managing Your Caseload
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Support Partner Statuses
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Upload a List of Participants
Participant Payments
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Manual Entry of Device Data
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Batch Actions
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Rescheduling Participant Events
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Handling Event Blocks
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Device Troubleshooting
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Staff Off-Boarding Guide
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Turn On and Off Messaging-Logic Event
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Switching Participant Arms
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Carrier Violations
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Pausing/Disabling Event Logic
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Survey and Conversation Data and Versioning
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Fitbit information and troubleshooting
Automated Payments with ClinCard
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Twilio Message Failure Incidents
Lens Analytics
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Way to Health's Epic Integration features
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Study Management
Summarize
Study Management
Former user (Deleted)
Neda Khan (Unlicensed)
Former user (Deleted)
Owned by
Former user (Deleted)
Last updated:
Sept 20, 2018
by
Neda Khan (Unlicensed)
1 min read
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Triage View
Managing Your Caseload
Participant Statuses
Support Partner Statuses
Participant Payments:
Approve Participant Transactions
Stop Payment and Reissue a Check
Manual Entry of Device Data
Rescheduling Participant Events
Modifying Participant Targets
Device Troubleshooting
Staff Off-Boarding Guide
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