Staff Off-Boarding Guide
As you transition off of your Way to Health study, it is your responsibility to make sure that any new staff members have the training needed to run your study properly.
I. Ensure new staff has accounts for all sites necessary to managing your study
Way to Health
JIRA/ Confluence
Study email account
Device website account
II. Explain study environments
Staging
Production
Shadow
Frontend vs. backend
III. Complete an enrollment walk through
Show where to look for the step that the participant left off
Show how to view survey responses
Show where to look if a participant is marked as ineligible
IV. Review participant management
Review participant profile
Review Manage Participants
Review Filter Events
Review Transactions and Payments
V. Remove your own access
Reach out to WTH Operations team with last date of work so that they can remove your access following that date
Need further guidance? The User Guide should have most of what you or the new team member needs! Otherwise, put in a JIRA 'Help' ticket and the Operations Team will be happy to help you out!