Page Comparison

voice_call_id

The ID of the voice call

123

study_id

The ID of the study

999

study_name

The Name of the study

Three Nine Study

participant_id

The ID of the participant

11

arm_id

The ID of the arm the participant has been randomized. It will be blank if the participant has not been randomized.

44

external_id

An ID that identifies the participant in some other system. If one is not on the participant record, it will be blank.

ABCD1234

access_group

If the study uses access groups, this will display the groups the participant is in.

Group 456

start_date

The date the participant has been randomized. If the participant has not been randomized, this field will be blank.

2022-05-26 16:22:00

participant_status

The current status of the participant.

Can be one of the following:

• "New"

• "Enrolling"

• "Enrolled"

• "Ready"

• "Started"

• "Finished"

• "Ineligible"

• "Declined"

• "Unenrolled"

conversation_id

The id of the conversation if the call is linked to one.

112345

SID

Unique identifier for the voice call

qwerty123456789asdfgh7890

direction

The direction of the voice call

Can be one of the following: * outbound-api

• outbound-dial

• inbound

 duration

 Number of seconds the call lasted

 13

start_time

Time the voice call started

00:00:00

 end_time

 Time the voice call ended (hangup)

 23:59:59

from_number

The phone number where the voice call originated

+19998887777

to_number

The phone number receiving the voice call

+10001112222

price

Cost of the voice call

$0.33

voice_call_status

The current status of the voice call

Can be one of the following:

• busy

• canceled

• completed

• failed

• in-progress

• no-answer

• queued

• ringing

created_at

TIMESTAMP when record is created

2021-03-26 18:05:13

updated_at

TIMESTAMP when record is updated

2021-03-26 18:05:15

answered_by

What answered the voice call?

Can be one of the following

• fax

• human

• machine_end_beep

• machine_end_other

• machine_end_silence

• unknown