Create conversations for your participants using our messaging feature. You have the ability to build conversations in our platform like a survey via text message. Using conversations, participants can have both open ended responses and formatted answers with branching logic. Conversations can be scheduled or triggered based on certain keywords.
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"Happy to hear it!" "We're here to help"
*Note: while using SMS conversations, your study coordinator you will need to contact your W2H liaison to update your twilio configuration to reflect the messaging url seen above on the Messaging, Contact Info page.
Things to remember while using conversations and keywords...
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study's phone number configuration before you can use conversations.