...
If you are already logged into the PennMedAccess portal with PSOM credentials rather than UPHS credentials, you might see the following pop-up when trying to access W2H, “You do not have permission to access this page.”:
In this case, you will need to log out of the PennMedAccess portal or use a new incognito/private browser window to log into W2H using SSO.
...