Building Surveys in Qualtrics

WARNING: This is currently being edited to account for new functionality. We apologize for any confusion! - March 20, 2017

The following documentation explains how to build to surveys in Qualtrics. You will create surveys for the following,

Informed Consent
Screening/ Eligibility
Baseline Demographics
Mid-point or End of Study surveys
Office Visit encounters

WARNING! Please note: All surveys built in Qualtrics cannot contain any form of PHI (DOB, email address, home address, social security number, etc)! Most of this information can be collected directly in Way to Health.

Unsure what constitutes as PHI? See 18 PHI Identifiers.pdf for help!

Don't have a Qualtrics account? Put in a JIRA 'Help' ticket and the WTH Ops team will create one for you!

Log in to your Way to Health account.
If this is your first time adding a survey into Way to Health, you will need to configure your Qualtrics Credentials. Way to Health will prompt you to enter your Qualtrics username, password, and token. Click 'Update'.
1. Don't know how to find your Qualtrics token? Follow these steps:
Click the
WARNING Qualtrics will give you an error message. Don't be alarmed! Just refresh the page and the copied survey will appear in your list of surveys.
Once you refresh the page, the survey will appear, with a status of 'New'. Click on the survey to start adding questions.
Click the arrow on the 'Default Block' to start adding questions.
Click 'Create a New Question' to add your first question.
Qualtrics defaults to multiple choice questions, however this can be changed by selecting the drop down menu under 'Change Question Type'.
1. Way to Health only supports Static Content and Standard Questions!

Compatible Question Types:

Multiple Choice- most commonly used question type
- Select the number of response choices
- Allow single or multiple answer selections
- Position the responses vertically or horizontally
Descriptive Text- most commonly used as section headers or instructions or explanations for the following set of questions.
1. Want to remove the WTH template default formatting?
  1. Click the 'Rich Content Editor' button
  2. Highlight text to edit and select appropriate color, styling, etc
  3. Click 'Preview survey' to make sure that styling changes were implemented
Matrix Table- most commonly used for an overarching question with sub-questions and repeated response choices
- Select the number of questions by clicking 'statements'
- Select the number of response choices by clicking scale points
  - Edit response choice label by clicking on text
- Allow for single or multiple answers per line to be selected
Slider- most commonly used for pinpointing a value within a wide range of numbers or a scale
- Select the number of questions under 'Choices'
- Select the number of scale labels and label them by clicking on the label text
- Choose the number of grid lines for the designated increments
- Enter the minimum value, starting point of the scale, and maximum value, end point of the scale
Text Entry- most commonly used for free responses
- Select the text type
  - For single response select 'Single or Multi Line'
  - For multiple response select 'Form' and indicate the number of response boxes under 'Form Fields'
    - To edit the form fields titles, select 'Click here to edit form fields'
Tips!
- To add additional questions, click the green box label 'Create a New Question'

To delete a question, click the red minus sign. This will move the question to the trash at the bottom of the page and can be recovered if needed.

To reorder a question, you can move it up or down by clicking on the question and clicking the left hand arrows.

9. For every question in your survey, you can select if you want to request or force a response from a participant. This is called Validation.

- Set up validation under the edit question menu and select 'Force or Request Response'
  - Force Response- does not allow the participant to move to the next page of the survey until they answer the question
  - Request Response- alerts the participant that they have left a question unanswered, but will allow them to move forward
- For Text Entry questions, you can select specific content validation, like date. Select 'Content validation' and then select the applicable type of validation.
- Once validation is added to a question and the page is refreshed, you will see an asterisk under the question number

10. In order for your study's data analysis team to analyze the survey responses, you will need to recode values for reach response. This will assign a number to each question's response choices.

- Click the gear icon on the question and select 'Recode Values'
- Click the 'Recode Values' check box to assign a numeric designation to each question response
- Recoded questions will have an 'X -->' under the question number

11. Renumber your question so that is unique and easily identifiable for your team.

- For example, if your survey is titled 'Screening Form', a good numbering system would be 'SF_1, SF_2, etc..'
- Click on the default number (starts with Q) to edit

12. You have the ability to only show a question if a participant answers another question in a particular way. The first question acts as a prompt or primary question while the hidden question while act as a follow up question that will only be shown to a participant if they answer the primary question with a designated response. This is called Display Logic.

- Add the display logic onto the question that you want to serve as the follow up or hidden question. Select 'Add Display Logic' from the question edit menu.
Indicate the question and the response that will activate the question to be displayed to the participant and click 'Save'.

13. Similarly to display logic is Skip Logic. This is used to skip over selected questions when a participant answers in a certain way. It is set up in the same way as display logic.

14. If you have sets of questions that you would like to group together, you can add a new block. This will separate the questions by pages and allow you to rename the block.

Click 'Add Block' to add an additional block.

15. Prior to launching your survey, be sure that you are not collecting patient identifiers. All of this information is captured in the Way to Health profile so there is no need to store it in Qualtrics. This includes:

DOB
Name
Address
Phone number
Email address

16. Once your survey is complete, it is a good idea to test it out as a participant would see it. This is particularly crucial if your survey utilizes a lot of display or skip logic. Be sure to test all scenarios. Click the magnifying glass in the top menu to preview survey in a separate tab.

17. If your survey is finished and you want to add it to Way to Health, you first need to activate the survey. On your Qualtrics homepage, click drop down arrow on the right hand side, then select 'Activate'. Once you activate the survey, the survey status will change from 'New' to 'Active'.

18. In order to see the numerically coded values for each question readily, you will want to have a Data Dictionary for each survey. You can download the Data Dictionary from the 'Tools' menu in the survey.

Select 'Export Survey to Word'
Save the exported file in your team's shared drive

19. Collaborate survey with all team members

On your Qualtrics homepage, click drop down arrow on the right hand side, then select 'Share Project'.
Select 'Add User' to search for other Qualtrics user accounts. Once you select the account, determine the survey permissions.

Building Surveys in Qualtrics

WARNING: This is currently being edited to account for new functionality. We apologize for any confusion! - March 20, 2017

Once you build your surveys in Qualtrics, you are now ready to add them into Way to Health! See Adding & Updating Surveys in Way to Health to proceed.