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Way to Health has a collection of variables that are automatically created from information in the participant profile. These variables are available for use in any of the out-bound messaging or incidents. They can be helpful in personalizing messaging or adding necessary information.

Available variables

The list of auto-populated following variables are belowavailable:

  • Start date

  • End date

  • Start time

  • End time

  • Encounter ID

  • Event ID

  • Payment amount

  • Participant ID

  • Participant first name, last name, last name initial

  • Participant email address

  • Participant date of birth

  • Participant cell phone, home phone, work phone

  • Participant street address, city, state, postal code

  • Participant time zone

  • Participant language preference

  • Profile additional info

  • Inbox link

Examples

The auto-populated variables will appear under the message text box for use. Copy and insert the variables in your messaging.

Examples

The auto-populated variables can They can help personalize your out-bound messaging. In this example, the receiver will receive the message with their name and address information.

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The auto-populated variables They can provide context and relevant information to the incident alerts. In this example, an incident will be created with the participant ID, a link to their SMS inbox and their cell phone.

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