Highlights (7.0)
Personalized Setting for Default Tab in Participant Profile
⭐ NEW⭐ Participant Messaging
Text Message Conversations
Conversation Branching Logic
Keyword Responses
Business Hours, Nights and Weekends Scheduling
Variables in Conversations
Platform-Wide Updates
This new feature can’t be overlooked…
Personalized Setting for Default Tab in Participant Profile
When you navigate into a participant’s profile, you automatically land on the participant’s general info page. This page is a good overview of some participant information, but isn’t likely used often in the day-to-day management of your participants. So we decided to put the option in your hands, you can now choose which tab will default to open when navigating to a participant’s profile! For example, If you are mostly monitoring a participant’s inbox, you can choose the sms inbox tab to be your default. This means, every time you navigate to a participant’s profile, that will be the tab that opens!
Okay, on to the SUPER cool stuff…
⭐ NEW⭐ Participant Messaging
W2H now has text message conversations!
Behind the Scenes
Use 'display' answer in data/survey variables rather than coded value
Post failures of individual worker jobs to sentry
Race Conditions for events
Backend behavior for standard (non-conversation) response actions