June 13, 2018

Highlights

  • Heads up: Incident configurations have changed
  • Daily and weekly digests for incidents
  • Harder, better, faster, stronger: Text and IVR messaging at lightning speed
  • 24 hour magic: Now your participants can burn the midnight oil and receive messaging around the clock
  • Let me upgrade u: Participant profile gets a facelift
  • Hiding in plain sight 

Platform-Wide Updates

Heads up: incident configurations have changed

Incident notification settings are now a study-wide instead of individual. As a default, you will receive incidents based on your user role. Project managers have the ability to modify the role-based incident notification groups, or create custom ones based on the specific needs of the intervention. This is located in the new "Personnel" page under "Manage Study". We just moved it across the street from it's old neighborhood, "Settings". No biggie!

 

Daily and weekly digests for incidents

Based on the new configurations for receiving incident notifications, you will now receive notifications in a variety of formats to ensure the most pressing incidents bubble to the top! A daily digest highlighting the incidents for the previous day will be delivered to your email each morning.  The weekly digest will be delivered on Friday mornings and provide a summary of incidents for that previous week. Immediate incidents will continue to go out as they have in the past. 


Harder, better, faster, stronger  

We got rid of the wait. Way to Health can now send texts and voice calls almost instantaneously. Participants will now receive text messages within 30 seconds. 


24 hour magic

For those clinical teams that want to capture messaging and send responses at all times, you can now schedule participants to send and receive messaging 24/7.


 


Let me upgrade u 

Sometimes Way to Health wants to feel pretty too! So we have made updates to the participant profile by adding some sweet icons.

 

Hiding in plain sight 

Want to update your enrollment? You now have the ability to disable enrollment steps, but we want to make sure you can keep track of all of the changes you have made. When a participant has completed an enrollment step and the step is later disabled, it will no longer disappear from their profile. You will be able to view the enrollment step and it will be marked as disabled. 

 



Behind the Scenes

Switch the beanstalk to use illuminate/queue

This basically means that we have switched to a new framework that provide queue wrapper libraries that will make our developer's lives easier, and let us run worker queues more safely.